Frequently Asked Questions

Everything you need to know about finding your perfect fit.

How do I know which size to order?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for our lifestyle sneakers.

What is your return policy for footwear?

We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my leather shoes?

To maintain the quality of your leather, we recommend using a damp cloth for surface cleaning and applying a high-quality leather conditioner every 3-6 months.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.